COVID-19 FAQ

COVID-19 FAQ

your go-to guide for visiting Greater Portland

Make maine memories DURING this time of social distancing

We know this year didn’t go the way anyone planned, but the good news is some things never change and you may still be able to experience a Greater Portland getaway this year—from rocky coast to sandy beaches.


Q: How Can i visit Maine this year?

Eastern Promenade Walk with Bench in Fall, Photo Credit: Corey Templeton
Eastern Promenade Walk with Bench in Fall, Photo Credit: Corey Templeton

A: Let’s break down the three ways you can visit Greater Portland this year. Whether that means getting a COVID test, quarantining, or coming from an exempt state.

  • 1 | If you live in New Hampshire or Vermont you remain exempt from the 14-day quarantine or negative test requirement. Exemptions for Connecticut, New Jersey, New York, and Massachusetts have expired.
  • 2 | Receive a negative COVID-19 test with a sample taken less than 72 hours from arrival in Maine.
  • 3 | Self-quarantine for 14 days.

Expect sanitization and socially-distanced measures to be enforced. We are asking visitors to please follow businesses’ safety standards and wear masks wherever applicable. We are all in this together.


Portland Head Light Spring Flowers, Photo Credit: Kim Seng

REQUIREMENTS FOR TRAVELERS

Governor Mills issued an Executive Order mandating requirements on travelers arriving in Maine to protect public health and safety. These are on-going developments so please keep checking back for updates.

Q: How Do i get a covid-19 Test in Maine?

A: Check out Maine’s Swab & Send sites where you can get a COVID-19 test.

Q. Where can I find a full list of testing sites?

A. Check out this helpful test site finder.

Antigen tests, which provide results within 15 minutes, will be available at Walgreens in Maine starting sometime in November. Learn more.

Find out more precautions Maine is taking through its “Keep Maine Healthy” campaign on the state’s FAQ page.


Q. How Can I get to and from Maine?

A. You can make it to Greater Portland by plane, train, bus, or car. Drive-up the scenic coast, take a direct flight, or a leisurely ride on the bus or train. However you want to make it to Maine—it’s up to you and your families’ comfort level.

FLY INTO the Portland JETPORT

Our Portland International Jetport takes health concerns seriously and is working closely with health professionals and airline partners to ensure the safety and well-being of passengers and employees. Learn more about the precautions and cleaning protocols the jetport has been employing in 2020.

Portland International Jetport

The airport offers nonstop flights to over a dozen cities across the U.S. and Canada as well as worldwide connections.

The Portland International Jetport is now hosting a state of Maine COVID-19 testing center. Passengers may elect to get tested on-site before entering the community. The site offers one-hour tests that cost $25 each or a FREE test that takes 72 hours to get results. Reservations are currently open through the end of December. Learn more.

Take the Train to Maine

The Amtrak Downeaster has moved into Service Restoration Phase 2 and has begun operating four round-trips daily between Brunswick, ME and Boston, MA. There are many new safety measures in place and deals to help secure your trip.

Amtrak Downeaster

Sit back and relax. Car-free connection to a variety of destinations with round-trips daily between Boston & Portland.

UPDATED 11/17: the Amtrak Downeaster will operate a regular full schedule, which currently includes four daily round-trips between Brunswick and Boston, throughout the upcoming holiday travel period including Thanksgiving Day.  Enhanced safety and cleaning measures remain in place. 

Arrive By bus

Concord Coach Lines service between NH, Maine, Boston, and Logan Airport resumed in August 2020 with some schedule changes. View their Clean Commitment to see learn about some of the extra safety precautions they have instituted and get a behind-the-scenes look at what how they are keeping passengers and employees safe. 

Concord Coach Lines

Offer fast, convenient, non-stop service to Boston, Logan Airport, Augusta, Bangor and coastal Maine.

Q. How Can I get around Greater Portland?

A. Our local bus service, METRO, is up-and-running and has also implemented enhanced service changes effective July 2020.

Greater Portland Public Transportation

These schedule updates, part of a phased-in process to restore regular service, will increase frequency and expand the span of service on several routes. Their new fare system Dirigo Touchpass provides a safer and contactless way to pay. Riders can download the mobile app to pay their fare with a QR code OR use the DiriGo TouchPass Card and just tap the reader when they board the bus. Cash is still accepted (exact fare). Check out their maps and schedule for a full list of updates and service changes.

Greater Portland Transit METRO

METRO provides bus service throughout Portland, Westbrook, Falmouth and the Maine Mall area of South Portland.

There are plenty of other ways to get around whether it be by bike rental, chauffeur, or sea taxi, You can learn more on the Getting Around page on our site.


Q. Are your Visitor Information Centers open?

Information Center at Ocean Gateway
Information Center at Ocean Gateway

A. Our Information Centers at Ocean Gateway and Tommy’s Park in Portland will be closed until further notice for the safety of visitors and community members. Visit Portland will only be mailing first-class Visitor’s Guides until further notice, but you can check out our Virtual Visitor’s Guide, completely free of cost, anytime.

Our destination website is your best resource for finding what you need. We strive to keep our website updated to help you navigate the Greater Portland Maine region during this time. We recommend contacting the businesses listed on this site for open hours and restrictions.

If you have any additional questions that haven’t been answered—email us at info@visitportland.com and we will do our best to assist.


Q. What socially distanced activities are AVAILABLE?

Snowmobiling, Photo Credit: CFW Photography
Snowmobiling in Maine, Photo Credit: CFW Photography

A. Greater Portland Maine has plenty to offer whether you’re looking for Beaches, Parks & Wildlife, or other Outdoor Adventures. Maine’s “Outdoors” make the the perfect playground. Start Here.

You can also find Cruises & Tours, excursions, and local events on our Events Calendar. And here’s a tip: many business offer private tours and charters, if you are looking for a more custom experience.. Some are even offering virtual tours—like museums and entertainment with online programming and events.


Q. What restaurants offer take-out, delivery and curbside?

Grittys Brewpub Burger, Photo Credit: Capshore Photography
Grittys Brewpub Burger, Photo Credit: Capshore Photography

A. Find what you need by using our search criteria. Check the boxes on the left navigation to narrow down your search. From curbside services to outside dining, find what you need. Start Here.

Portland will allow outdoor dining and retail operations through early January.


Q. What retail businesses provide curbside pick-up or online ordering options?

A. Use our search criteria. You will find many online shopping options and many businesses now offering curbside pick-up. Check the boxes on the left navigation to narrow down your search. Start Here.


Q. What events and festivals are canceled?

A. Our Events Calendar is the best place to start for upcoming events, tours, and activities. And check back on our Fairs + Festivals page to see which annual events have been postponed or cancelled.


outdoor nighttime shot of portland maine waterfront with outdoor dining and boats out front

RESOURCES FOR AREA BUSINESSES
Find information for local businesses effected by COVID-19. Visit Portland along with other partners have compiled plenty of resource links to help. Start Here