COVID-19 FAQ

COVID-19 FAQ

your go-to guide for visiting maine this year

Food and Fun DURING this time of social distancing

We know. This year didn’t go the way anyone planned, but the good news is some things never change and you may still be able to experience a Greater Portland getaway this year—from rocky coast to sandy beaches.


Q: How do i go about visiting Maine this year? What should I expect when I arrive?

A: There are three options for visitors coming into the state this year:

1) get a recent negative COVID-19 test.

2) maintain compliance with a 14-day quarantine upon arrival in Maine

3) be exempted if you are from the following states with a similar or better COVID-19 experience than Maine. Those states are: Massachusetts (effective September 23) Connecticut, New York, New Jersey (effective July 3), New Hampshire, and Vermont (effective June 26). Learn more.

Expect sanitization and socially-distanced measures to be enforced. We are asking visitors to please follow businesses’ safety standards and wear masks wherever applicable. We are all in this together.


Portland Head Light Spring Flowers, Photo Credit: Kim Seng

REQUIREMENTS FOR TRAVELERS

Governor Mills issued an Executive Order mandating requirements on travelers arriving in Maine to protect public health and safety. These are on-going developments so please keep checking back for updates.

Q: How Do i get a covid-19 Test in Maine?

A: Check out Maine’s 22 Swab & Send sites where you can get a COVID-19 test.

Q. Where can I find a full list of testing sites?

A. Check out this helpful test site finder.

Find out more precautions Maine is taking through its “Keep Maine Healthy” campaign on the state’s FAQ page.


Q. How Can I get to and from Maine?

A. You can make it to Greater Portland by plane, train, bus, or car. Our Portland International Jetport takes health concerns seriously and is working closely with health professionals and airline partners to ensure the safety and well-being of passengers and employees. Learn more about the precautions and cleaning protocols the jetport has been employing in 2020.

Portland International Jetport

The airport offers nonstop flights to over a dozen cities across the U.S. and Canada as well as worldwide connections.

The Amtrak Downeaster has moved into Service Restoration Phase 2 and has begun operating four round-trips daily between Brunswick, ME and Boston, MA. There are many new safety measures in place and deals to help secure your trip.

Amtrak Downeaster

Sit back and relax. Car-free connection to a variety of destinations with round-trips daily between Boston & Portland.

Concord Coach Lines service between NH, Maine, Boston, and Logan Airport resumed in August 2020 with some schedule changes. View their Clean Commitment to see learn about some of the extra safety precautions they have instituted and get a behind-the-scenes look at what how they are keeping passengers and employees safe. 

Concord Coach Lines

Offer fast, convenient, non-stop service to Boston, Logan Airport, Augusta, Bangor and coastal Maine.

Q. How Can I get around Greater Portland?

A. Our local bus service, METRO, has implemented enhanced service changes effective in July 2020. These schedule updates, part of a phased-in process to restore regular service, will increase frequency and expand the span of service on several routes. Their new fare system Dirigo Touchpass provides a safer and contactless way to pay. Riders can download the mobile app to pay their fare with a QR code OR use the DiriGo TouchPass Card and just tap the reader when they board the bus. Cash is still accepted (exact fare). Check out their maps and schedule for a full list of updates and service changes.

Greater Portland Transit METRO

METRO provides bus service throughout Portland, Westbrook, Falmouth and the Maine Mall area of South Portland.

There are plenty of other ways to get around whether it be by bike rental, chauffeur, or sea taxi, You can learn more on the Getting Around page on our site.


Q. Are your Visitor Information Centers open?

A. Our Information Centers at Ocean Gateway and Tommy’s Park in Portland will be closed until further notice for the safety of visitors and community members. Visit Portland will only be mailing first-class Visitor’s Guides until further notice, but you can check out our Virtual Visitor’s Guide, completely free of cost, anytime.

Information Center at Ocean Gateway
Information Center at Ocean Gateway

Our destination website is your best resource for finding what you need. We strive to keep our website updated to help you navigate the Greater Portland Maine region during this time. We recommend contacting the businesses listed on this site for open hours and restrictions.

If you have any additional questions that haven’t been answered—email us at info@visitportland.com and we will do our best to assist.


Q. What socially distanced activities are AVAILABLE?

A. Greater Portland Maine has plenty to offer whether you’re looking for Beaches, Parks & Wildlife, or other Outdoor Adventures. Maine’s “Outdoors” make the the perfect playground. Start Here.

You can also find Cruises & Tours, excursions, and local events on our Events Calendar. And here’s a tip: many business offer private tours and charters, if you are looking for a more custom experience.. Some are even offering virtual tours—like museums and entertainment with online programming and events.


Q. What restaurants offer take-out, delivery and curbside?

A. Find what you need by using our search criteria. Check the boxes on the left navigation to narrow down your search. From curbside services to outside dining, find what you need. Start Here


Q. What retail businesses provide curbside pick-up or online ordering options?

A. Use our search criteria. You will find many online shopping options and many businesses now offering curbside pick-up. Check the boxes on the left navigation to narrow down your search. Start Here.


Q. What events and festivals are canceled?

A. Our Events Calendar is the best place to start for upcoming events, tours, and activities. And check back on our Fairs + Festivals page to see which annual events have been postponed or cancelled.


outdoor nighttime shot of portland maine waterfront with outdoor dining and boats out front

RESOURCES FOR AREA BUSINESSES
Find information for local businesses effected by COVID-19. Visit Portland along with other partners have compiled plenty of resource links to help. Start Here