CVB ASSOCIATES

Staff members are listed by department.

	Barbara Whitten President + CEO: Executive Administration bwhitten@visitportland.com Ext. 228 - (207) 772-4994 Provides leadership, vision and oversight of Bureau operations including: Strategic planning Government relations Marketing Public relations Financial operations Personnel and CVB board relations
	Brigitta Jenner Office Manager: Executive Administration bjenner@visitportland.com Ext. 221 - (207) 772-4994 Provides assistance to the President & CEO and Bureau personnel Serves as the liaison for CVB Board of Directors Maintains Bureau operations including: office supplies, equipment, mailings, shipments, deliveries Updates CVB Visit Portland calendar of events Serves as editing assistant for all bureau communications
	Amy Tolk Vice President: atolk@visitportland.com Ext. 236 - (207) 772-4994 Responsible for all Bureau financials including: CVB budget development, accounts receivable and payable, state and federal reporting Production oversight for design and layout of Bureau marketing materials including: Visitor Guide and Event Planner’s Guide Manages all aspects of Bureau Human Resources including: payroll, benefits, administrative processing and employee relations
	Vanessa Pike Membership Director: Membership Development + Servicing vpike@visitportland.com Ext. 237 - (207) 772-4994 Manages CVB membership relations including: New member recruitment Current member retention Maximization of Bureau member benefits Member to member business relations Member Mixers
	Michael Tarbox Membership Service Manager: Membership Development + Servicing mtarbox@visitportland.com Ext. 226 - (207) 772-4994 Responsible for all CVB membership database management including: membership processing and invoicing, member listings on CVB Visit Portland website and in CVB publications including the Visitor’s Guide and Event Planner’s Guide Manages VisitPortland.com website, online marketing deals, enhanced web listings, digital advertising promotions, and travel packages Responsible for renewals of member marketing opportunities. Provides support for CVB Events including: Annual Meeting, Frontline Training, Golf Tournament, Member Mixers, Maine Destination Day, and Harvest on the Harbor
	Lynn Tillotson Dir. of Tourism Marketing: Leisure + Motorcoach Marketing ltillotson@visitportland.com Ext. 233 - (207) 772-4994 Develops the bureau's marketing plan and serves as the Bureau representative to the Maine Office of Tourism for the Regional Assistance Committee Promotes Maine as a preferred destination to attract domestic and international travelers, leisure business, and the motor coach market and serves as the liaison between tour and receptive operators and the hospitality industry in Maine Responsible for marketing initiatives including: attendance at regional, national and international trade shows, sales missions, marketing meetings, print and online programs, and travel trade promotions Oversees development and management of VisitPortland.com and CVB newsletters Generates monthly tourism statistical reports Oversees the management of bureau Visitor Information Centers and cruise ship passenger services In house designer for marketing materials including: advertisements, programs, posters, invitations, and online registration materials
	Jennifer Tomlinson Visitor Center Manager: Visitor Services jtomlinson@visitportland.com Ext. Ocean Gateway - (207) 772-5800 Responsible for management and oversight of seven visitor information centers located at: Portland International Jetport, Deering Oaks Park, Ocean Gateway, Portland Ocean Terminal, Long Wharf, Portland Transportation Center, and The Maine Mall Duties include: hiring, training, scheduling and supervision of all information specialists and volunteers, maintaining brochure racks and distribution of all member literature to satellite visitor centers, updating the CVB Visit Portland website for calendar of events listings, ensuring that all visitor calls, in person inquires and requests for information are appropriately directed while providing quality customer service to the traveling public and business referrals to all CVB members
	Caleb Mason Account Executive: Advertising + Marketing cmason@visitportland.com Ext. 235 - (207) 772-4994 Responsible for generating advertising revenue for the Visitor’s Guide to Greater Portland, the Event Planner’s Guide, Maine Invites You and co-op opportunities as warranted Responsible for selling Enhanced Listings and Web Advertising on the CVB VisitPortland.com website Responsible for Display Advertising including Digital & Transparency, and Brochure Distribution including additional locations and Direct Visitor Mail
	Elissa English Director of Sales: Meetings. Events. Sports. eenglish@visitportland.com Ext. 227 - (207) 772-4994 Promotes Maine as a preferred destination to attract meetings, conventions, trade shows, sporting events and weddings and serves as the liaison between planners and the hospitality industry in Maine Serves as Bureau representative for large scale, local organizing committees Responsible for marketing initiatives including: attendance at regional and national trade shows, sales missions, marketing meetings, Meeting Connections Campaign, Maine Destination Day, and all print, online, and telemarketing programs which are designed to assist planners and provide business opportunities for CVB members
	Anca Potvin Sales + Service Manager: Meetings. Events. Sports. apotvin@visitportland.com Ext. 225 - (207) 772-4994 Promotes Maine as a preferred destination to attract meetings, conventions, trade shows, sporting events and weddings and serves as the liaison between planners and the hospitality in Maine Responsible for assisting in the development and implementation of marketing initiatives including: attendance at regional and national trade shows, sales missions, marketing meetings, Meeting Connections Campaign, Maine Destination Day, and all print, online, and telemarketing programs which are designed to assist planners and provide business opportunities for CVB members Provides planners with essential services including: transportation, social and recreational activities, audio visual, catering and lobster-bakes, entertainment, exhibit services, event management, registration services, attendance building, florists, photographers, printers, promotional items and gifts, restaurants and special function facilities, spousal programs, visitor informaton (including visitor guides, maps, and coupons) permits, and welcome letters Produces monthly marketing and statistical reports
	Celeste Reali Marketing + Destination Wedding Manager: Weddings celeste@visitportland.com Ext. 239 - (207) 772-4994 Promotes Maine as a preferred destination for couples looking to wed, elope or honeymoon in a state other than the one in which they reside Attends out-of-state wedding shows and hosts wedding planner FAM tours Manages marryinmaine.org, which focuses on Maine Weddings and is a division of the visitportland.com website Manages “Marry in Maine", the CVB’s marketing strategy designed to attract destination couples & out-of-state planners Social Media Management for "Marry In Maine" including Facebook, Pinterest & YouTube Provides personal support and customized referrals to couples and planners who are organizing events from out-of-state
	Jennifer Hale Events Manager: Special Events jhale@visitportland.com Ext. 223 - (207) 772-4994 Coordinates and implements CVB Events including: Frontline Hospitality Orientation, Annual Golf Tournament, CVB Annual Meeting, and Harvest on the Harbor - Maine's Premier Food + Wine Experience Sells sponsorship and exhibit opportunities On-site management during CVB events Event Registration
	Courtney Metsch PR + Events Manager: PR + Special Events Coordinator courtney@visitportland.com Ext. 231 - (207) 772-4994 Assists members of the press with photography and B-roll, press releases and story ideas Attends media shows and events, and generates PR reports on media results Coordinates and implements CVB Events including: Frontline Hospitality Orientation and CVB Annual Meeting, and Harvest on the Harbor - Maine's Premier Food + Wine Experience Manages the CVB and Harvest on the Harbor social media pages Coordinates the CVB Ambassador Pass (complimentary admission to area attractions) for media, planners, and hospitality frontline professionals